SLA 1
The 'Mobile Device' Support Package
This package is an all-round mobile device solution, that covers everything
from the planning and configuration of your devices - to setting up the required services needed to make your deployment successful.
iPads
Deploying iPads is our speciality and we know it can be a daunting task for our customers. We'll take care of everything to make your deployment as smooth and effortless as possible.
This will include:
Device & App Planning
MDM Setup and Configuration
VPP Application and Setup
DEP Enrollment
Apple School Manager Setup (ASM)
Google for Education Application and Configuration
Create & deploy device Restrictions & Security Policies
Customised Wallpapers including School Branding
App Configuration - Setup File Sharing
Setup access to Cloud Services
App Deployment
Restrictions & Settings
We will configure and deploy custom device restrictions and settings over the air to your devices. Implementing and deploying new security features to your devices as soon as they become available.
We will also give the option to have different security settings deployed to different groups of devices. Allowing you greater control over over which users can access certain services or features on the devices.
Apps can be installed and removed over the air. If you need a new App for a lesson - just let us know and we will apply the licences to your VPP account and deploy the Apps to your iPads over the air.
Macs
Unlike the majority of tech support companies, we love Mac computers!
Specialities include:
Creating and deploying customized Mac Images
Custom settings based on users or departments
Software Installation and Licensing
System Restrictions and Security Policies
Domain Integration AD and Authentication
Data Encryption and Backup Solutions
OS Updates / Upgrades
Mac Server
Having a Mac Server is an inexpensive way to preserve precious bandwidth for any Mac or iOS environment. The features below are a must!
Configure iOS and Mac Caching Services
Setup and deploy Profile Manager
Custom File Sharing solutions for iOS and Mac
Network Backup
Imaging Tools & Software
Server OS / Service Updates
Apple TV
AirPlay setup for iOS and OS X Mirroring
Device configuration / Installation
Netowrk Configuration / WiFi Setup
Configure Restrictions
OS Updates
Have your device up on the big screen. We will configure and support all of your Apple TV's.
Chromebooks
Chromebook support is included as standard with all of our Support Packages. If you have existing Chromebooks and would like us to show you how to get the most out of them. Then please do get in touch.
If it's your first time deploying Chromebooks we will:
Setup Google G Suite
Configure Google Cloud Printing
Configure Online Resources
Deploy custom wallpapers - Organisation branding
Deploy device settings to create a seamless experience
