iPad, Mac & Apple TV Support
This package is an all-round mobile device solution, that covers everything
from the planning and configuration of your devices - setting up the required services needed to make your deployment successful.
We work with a number of select partners and support a range of solutions to help manage and deploy your iPads and Macs using industry best practices. Implementing the latest Education features from Apple and its Classroom management suite.
Deploying iPads is our speciality and we know it can be a daunting task for our customers. We'll take care of everything to make your deployment as smooth and effortless as possible.
iPads
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Support Plan Includes
Apple School Manager Setup (ASM)
Google for Education Application
Deployment & App Planning
MDM Solution Application & Setup
VPP Licence Integration
DEP Enrollment
Custom Year Group Wallpapers
OS Updates
OS X Server iOS Services
iPad Repairs Service (Additional Cost)
App Deployment
Apps can be installed and removed over the air.
If you need a new App for a lesson - just let us know and we'll deploy it in no time.
Customer Wallpapers
Having worked with hundreds of schools and completed thousands of iPads deployments over the years for our customers. We know the little things can mean so much.
So with every deployment - we can care custom colour coded wallpapers for each of the classes or groups in the school.
Teachers and pupils love to be able to easily identify class iPads just from the colour of the lock screen.
Off-Site Deployment
Sometimes deploying large numbers of iPads within a working school environment can cause problems. Effecting the internet and also occupying much needed space.
To help with this - we offer the option to deploy your iPads off site, get them updated, fully managed via MDM and returned to the school.
We'll get the devices re-connected to the network - and back in the classroom, ready to use.
iPad Repair Service
Accidents do happen.. especially with the increasing numbers of devices we find in our schools and classrooms.
So to help our customers get their devices back up and running - again we offer a iPad repair service - where we will collect the device from the school. Arranged for it to be repaired, and returned.
(Cost for repair not included in Support Plans.)
Macs
Unlike the majority of tech support companies, we love Mac computers!
Our Services include:
Creating & Deploying Custom Mac Images | Software Installation and Licensing | Restrictions and Security Policies | Domain Integration and Authentication | Data Encryption and Backup Solutions | OS Updates / Upgrades | Mac Repairs and Procurement
Mac Server
Having a Mac Server is an inexpensive way to preserve precious bandwidth for any Mac or iOS environment. The features below are a must!
iOS and Mac Caching | Profile Manager | File Sharing for iOS and Mac | Network Backup | Imaging Tools | OS / Service Updates
Apple TV
Have your device up on the big screen. We will configure and support all of your Apple TV's.
AirPlay setup for iOS and OS X Mirroring. Have your iPad mirror to your classroom interactive board.
Leverage a single cloud identity on any Apple device to gain immediate access to the resources - All with a single login.
Jamf Connect is HWB compatible. Ask us about making your Macs to Single Sign On. Allowing staff and students to login and access HWB resources, all with one simple login.
Chromebooks
Chromebook support is included as standard with all of our Support Packages. If you have existing Chromebooks and would like us to show you how to get the most out of them. Then please do get in touch.
If it's your first time deploying Chromebooks we will:
Setup Google G Suite | Configure Google Cloud Printing | Configure Online Resources | Deploy custom wallpapers | Deploy device settings to create a seamless experience
